Delete your account

Remove your personal login. Required to be as easy as signing up.

3 min read · 4 steps

  1. In the app

    Profile → Delete account. This deletes the login, not only your data inside a church. That is what “delete account” means for the App Store, and it is what we do.

    Delete your account: In the app
  2. Without signing in

    Use the public Account Deletion page linked from login, or email support@onesanctuary.app.

    Delete your account: Without signing in
  3. If you are the only primary admin

    You cannot leave a paying church with nobody who can cancel the subscription. Promote another administrator, or cancel billing in Account settings → Plan & billing, then delete.

  4. What remains

    Some records a church is legally expected to keep (for example gift history on their books) stay on the church, detached from your login. Your ability to sign in is gone.

More Account guides